FAQs

1. Can foreigners receive formal medical treatment in China?

Yes. China’s top public tertiary hospitals and international medical departments officially accept international patients. Foreign patients can complete consultation, examination, surgery, and hospitalization legally with valid passports and legal entry credentials.

2. Do I need a special visa for medical treatment in China?

For formal medical visits and hospitalization, we recommend applying for a medical visa. We can provide official hospital invitation documents required for visa application to support your visa approval.

3. Is there a language barrier in Chinese hospitals?

Top-tier hospitals have international medical departments with English-speaking medical staff. Our team will provide full-process on-site English translation and guidance to ensure zero communication obstacles during your treatment.

4. How long does it take to book a specialist appointment?

Depends on the department and hospital. General specialist appointments can be arranged within 1–3 working days; for difficult and complex specialist consultations, we will apply for the fastest green channel arrangement for you.

5. Are medical costs in China transparent?

Yes. All diagnosis, examination, medicine, and surgery fees are implemented in accordance with official hospital public pricing standards, with unified official invoices. Our service fees are quoted one-time and clearly in advance.

6. Can my overseas medical insurance reimburse treatment costs in China?

Most international commercial insurances support reimbursement of treatment expenses in China’s formal public tertiary hospitals. We can provide standardized English medical records and official invoices required for insurance claims.

7. Can I bring accompanying family members?

Yes. Accompanying persons can apply for corresponding entry credentials together. We can arrange double-room accommodation, transportation, and daily life support for your family.

8. What kinds of diseases and treatments do you support?

We cover mainstream high-demand disciplines including oncology, orthopedics, reproductive medicine, cardiovascular treatment, stomatology, ophthalmology, rehabilitation therapy, physical examination, and minimally invasive surgery.

9. Do you provide medical diagnosis or treatment?

Important Official Statement: Medtripsino only provides medical consulting, appointment arrangement, procedural assistance, translation, and travel support services. All medical diagnosis, treatment, surgery, and medication prescription are independently completed by licensed doctors of official Chinese hospitals. We do not participate in any medical behaviors.

10. How do I start my medical trip arrangement?

You can submit a free consultation form on our website, send your medical reports via email, or contact us directly through WhatsApp/Email. Our team will reply and provide a personalized solution within 24 hours.

11. Is my personal and medical data safe?

We adopt strict privacy protection rules. All submitted medical records and personal information are only used for hospital matching and appointment arrangement, and will not be stored or used for commercial promotion, nor disclosed to any third party.

12. Can I get follow-up support after returning to my country?

Yes. We provide long-term lightweight follow-up services, including remote consultation guidance, rehabilitation process sorting, and medicine purchase consultation to support your postoperative recovery.